Guest Experience & Front Desk Lead

Integrity Marketing Group; Dallas (TX); On-site; USD 40,000 - 52,000; Full time

Job summary

Integrity Marketing Group in Dallas, TX is seeking a First Impressions Coordinator to greet guests, manage the front desk, and keep office operations smooth. You will be the face of the company, route visitors, answer calls, and provide timely information to colleagues.

If you are organized, proactive, and service minded with 1–3 years in reception or hospitality, this role offers a fast-paced environment, team collaboration, and opportunities to contribute to hospitality projects and

Qualifications

• Bachelor's degree preferred or equivalent experience in administrative roles.
• 1–3 years in reception, administrative, hospitality, or guest services.
• Proficient with Microsoft Office Suite and standard office tech.
• Strong communication, organizational, and interpersonal skills.
• Customer-focused with attention to detail and service mindset.

Responsibilities

• Greet and welcome guests as they arrive at the office and direct visitors.
• Answer, screen, and forward incoming phone calls and emails.
• Keep reception area tidy and stocked with necessary materials.
• Support hospitality initiatives and guest experience projects.
• Perform clerical tasks including filing, copying, and document prep.
• Assist colleagues with administrative needs and cross-team support.
• Maintain professional demeanor and handle multiple priorities.

Skills

Reception

Hospitality

Customer Service

Communication

Organizational Skills

Interpersonal Skills

Problem-Solving

Education

Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

Integrity Marketing Group in Dallas, TX is seeking a First Impressions Coordinator to greet guests, manage the front desk, and keep office operations smooth. You will be the face of the company, route visitors, answer calls, and provide timely information to colleagues.

If you are organized, proactive, and service minded with 1–3 years in reception or hospitality, this role offers a fast-paced environment, team collaboration, and opportunities to contribute to hospitality projects and