Client Experience Front Desk & Admin Pro

Phyton Talent Advisors; Norfolk (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Phyton Talent Advisors is seeking a polished Receptionist to be the first point of contact for clients, agents, visitors, and field management. The role requires professionalism, customer service excellence, and the ability to manage front desk operations and provide administrative support to the General Office.

Responsibilities include greeting and directing inquiries, scheduling meetings, supporting events, coordinating logistics, and troubleshooting office issues.

Qualifications

• At least 2 years of receptionist experience.
• Proficiency with Microsoft 365 apps (Teams, Word, Excel, PowerPoint).
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Professional demeanor and strong interpersonal skills.
• Ability to work independently and take initiative.
• Ability to work in a fast-paced, professional environment.
• Willingness to complete required fingerprinting before starting.

Responsibilities

• Greet and assist clients, agents, and visitors in person and by phone or email
• Answer incoming calls and direct inquiries appropriately
• Reserve conference rooms and coordinate meeting logistics
• Support events, including room setup, printing, catering, and guest access
• Assist with ad hoc administrative tasks and general office operations
• Troubleshoot office-related issues, including Wi-Fi concerns and coordination with technical support
• Maintain proactive communication with leadership through Microsoft Teams and in person

Skills

Receptionist experience

Communication skills

Organizational skills

Independent worker

Customer service

Education

Associate’s or Bachelor's degree

Tools

Microsoft Teams

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Phyton Talent Advisors is seeking a polished Receptionist to be the first point of contact for clients, agents, visitors, and field management. The role requires professionalism, customer service excellence, and the ability to manage front desk operations and provide administrative support to the General Office.

Responsibilities include greeting and directing inquiries, scheduling meetings, supporting events, coordinating logistics, and troubleshooting office issues.