Culture-Driven Front Desk & Guest Experience Lead

Partners; Houston (TX); On-site; USD 38,000 - 46,000; Full time

Job summary

Partners Real Estate in Houston seeks a Front Desk Receptionist to be the face of our office and the Director of First Impressions. You will welcome clients, visitors, and staff with warmth, professionalism, and hospitality, ensuring the front desk reflects the Partners brand.

As Culture Champ, you’ll take initiative, keep the lobby polished, manage phones, sign in guests, coordinate meetings, and support HR, Marketing, and operations with light administrative duties.

Qualifications

• High School Diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
• Minimum 1 year of experience as a receptionist or in a similar customer-facing administrative role.
• Strong attention to detail and accuracy.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• High-energy, self-disciplined, and proactive, with the initiative to work effectively with minimal supervision.
• Strong verbal and written communication skills, with professional interaction with coworkers and clients.
• Ability to prioritize tasks and manage multiple requests in a fast-paced environment.
• Ability to occasionally lift or move boxes.

Responsibilities

• Greet clients and visitors; serve as first contact; ensure smooth front-desk coverage.
• Answer, screen, and route calls; relay messages accurately.
• Sign in guests; notify hosts; offer refreshments and keep visitors comfortable.
• Maintain lobby presentation and desk area; ensure organization.
• Coordinate conference room calendars and reservations; support meetings.
• Assist with coffee/refreshments; setup and cleanup for meetings.
• Handle daily mail retrieval, sorting, stamping, and distribution.
• Monitor and restock front-desk and printer-area supplies; notify Office Manager when reordering.
• Assist with badge access and parking forms; provide general admin support to staff.
• Support HR/Marketing/Research as needed; contribute to employee experience initiatives.

Skills

MS Office

Customer service

Communication

Time management

Team player

Attention to detail

Multitasking

Reliability

Education

High School Diploma or equivalent

Associate/Bachelor’s degree (preferred)

Tools

Microsoft Office

Job description

Partners Real Estate in Houston seeks a Front Desk Receptionist to be the face of our office and the Director of First Impressions. You will welcome clients, visitors, and staff with warmth, professionalism, and hospitality, ensuring the front desk reflects the Partners brand.

As Culture Champ, you’ll take initiative, keep the lobby polished, manage phones, sign in guests, coordinate meetings, and support HR, Marketing, and operations with light administrative duties.