Client Experience & Journey Coordinator/Remote

Effortless travel solutions ETS; Greensboro (NC); Remote; USD 42,000 - 66,000; Full time

Benefits offered by this job

Flexible schedule

Access to industry tools

Professional development opportunities

Travel-related benefits

Travel benefits

Supportive team

Job summary

A travel solutions company is seeking Client Journey Coordinators to support clients throughout the travel planning process. The role involves communicating with clients, providing tailored recommendations, and managing travel itineraries. Ideal candidates will be detail-oriented and customer-focused, enjoying the opportunity to work remotely with flexible scheduling. This position offers a supportive team environment and access to training and travel-related benefits.

Qualifications

• Enjoy helping others and communicating with clients.
• Ability to work remotely and manage a flexible schedule.

Responsibilities

• Communicate with clients to understand travel preferences.
• Provide accurate destination information and recommendations.
• Coordinate and organize travel itineraries.
• Assist clients before, during, and after travel.
• Utilize booking and client management systems (training provided)
• Maintain timely and professional communication

Skills

Detail-oriented

Customer-focused

Communication skills

Tools

Booking systems

Client management systems

Job description

We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences.

This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.

Key Responsibilities:

• Communicate with clients to understand travel preferences and goals
• Provide accurate destination information and tailored recommendations
• Coordinate and organize travel itineraries
• Assist clients before, during, and after travel as needed
• Utilize booking and client management systems (training provided)
• Maintain timely and professional communication

What We Offer:

• Fully remote work environment
• Flexible schedule
• Access to industry tools and training
• Opportunities for professional development
• Travel-related benefits and perks (details discussed during onboarding)
• Supportive and collaborative team environment