Client Experience & Journey Coordinator/Remote

Effortless travel solutions ETS; Chattanooga (TN); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Fully remote work environment

Flexible schedule

Access to industry tools and training

Opportunities for professional development

Travel-related benefits

Job summary

A travel solutions company is seeking Client Journey Coordinators to assist clients during the travel planning process. This fully remote role emphasizes detail-oriented communication and coordination of travel itineraries. Ideal candidates will have strong organizational skills and a passion for customer service, while benefits include flexible scheduling and professional development opportunities. Join a supportive team to deliver personalized travel experiences.

Qualifications

• Strong communication skills to interact with clients effectively.
• Ability to maintain attention to detail while coordinating travel itineraries.
• Proficient in managing multiple tasks and deadlines.

Responsibilities

• Communicate with clients to understand travel preferences and goals.
• Provide accurate destination information and tailored recommendations.
• Coordinate and organize travel itineraries.

Skills

Detail-oriented

Customer-focused

Effective communication

Organizational skills

Tools

Booking systems

Client management systems

Job description

We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences.

This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.

Key Responsibilities:

• Communicate with clients to understand travel preferences and goals
• Provide accurate destination information and tailored recommendations
• Coordinate and organize travel itineraries
• Assist clients before, during, and after travel as needed
• Utilize booking and client management systems (training provided)
• Maintain timely and professional communication

What We Offer:

• Fully remote work environment
• Flexible schedule
• Access to industry tools and training
• Opportunities for professional development
• Travel-related benefits and perks (details discussed during onboarding)
• Supportive and collaborative team environment