Client Experience & Journey Coordinator/Remote

Effortless travel solutions ETS; Jonesboro (AR); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Fully remote work environment

Flexible schedule

Access to industry tools and training

Opportunities for professional development

Travel-related benefits and perks

Job summary

A travel solutions company is seeking Client Journey Coordinators to assist clients throughout the travel planning process. This fully remote role requires detail-oriented individuals who enjoy helping others and maintaining communication with clients. Responsibilities include coordinating travel itineraries and providing destination information. The position offers a flexible schedule, access to industry tools, and opportunities for professional development. Ideal candidates thrive in a supportive team environment.

Qualifications

• Detail-oriented and customer-focused individuals.
• Enjoy helping others and communicating with clients.
• Ability to work remotely with flexible scheduling.

Responsibilities

• Communicate with clients to understand travel preferences.
• Provide accurate destination information and recommendations.
• Coordinate and organize travel itineraries.
• Assist clients before, during, and after travel.
• Utilize booking and client management systems.
• Maintain timely and professional communication.

Job description

We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences.

This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.

Key Responsibilities:

• Communicate with clients to understand travel preferences and goals
• Provide accurate destination information and tailored recommendations
• Coordinate and organize travel itineraries
• Assist clients before, during, and after travel as needed
• Utilize booking and client management systems (training provided)
• Maintain timely and professional communication

What We Offer:

• Fully remote work environment
• Flexible schedule
• Access to industry tools and training
• Opportunities for professional development
• Travel-related benefits and perks (details discussed during onboarding)
• Supportive and collaborative team environment