Client Experience & Journey Coordinator/Remote

Effortless travel solutions ETS; Chandler (AZ); Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Flexible schedule

Access to industry tools and training

Opportunities for professional development

Travel-related benefits

Job summary

A travel planning company is seeking Client Journey Coordinators to support clients throughout the travel planning process. In this fully remote position, you will communicate with clients, provide tailored recommendations, and coordinate travel itineraries. Ideal candidates are detail-oriented, enjoy helping others, and can work flexibly. The role includes industry training and benefits discussed during onboarding, aimed at ensuring smooth client experiences.

Qualifications

• Detail-oriented and customer-focused mindset.
• Enjoy helping others and communicating with clients.
• Experience in remote work and flexibility.
• Detail-oriented and highly organized.

Responsibilities

• Communicate with clients to understand travel preferences and goals.
• Provide accurate destination information and tailored recommendations.
• Coordinate and organize travel itineraries.
• Assist clients during all stages of travel.
• Utilize booking and client management systems.
• Maintain timely and professional communication.

Skills

Communication

Customer Service

Travel Coordination

Attention to detail

Tools

Booking systems

Client management software

Job description

We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences.

This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.

Key Responsibilities:

• Communicate with clients to understand travel preferences and goals
• Provide accurate destination information and tailored recommendations
• Coordinate and organize travel itineraries
• Assist clients before, during, and after travel as needed
• Utilize booking and client management systems (training provided)
• Maintain timely and professional communication

What We Offer:

• Fully remote work environment
• Flexible schedule
• Access to industry tools and training
• Opportunities for professional development
• Travel-related benefits and perks (details discussed during onboarding)
• Supportive and collaborative team environment