Client Experience & Journey Coordinator/Remote
Effortless travel solutions ETS
14 days+
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Benefits offered by this job
Job summary
A leading travel services company is seeking Client Journey Coordinators to assist clients throughout the travel planning process. You will provide personalized service and coordinate travel itineraries to ensure smooth experiences. This fully remote role offers flexible scheduling, access to industry tools, and opportunities for professional development. Ideal candidates will be detail-oriented, customer-focused, and enjoy communication with clients.
Qualifications
- Detail-oriented individuals who enjoy helping others.
- Strong communication skills required.
- Ability to work effectively in a remote environment.
Responsibilities
- Communicate with clients to understand travel preferences.
- Coordinate and organize travel itineraries.
- Provide tailored recommendations and maintain communication.
Skills
Attention to detail
Customer service
Communication
Tools
Booking systems
Client management systems
Job description
We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences.
This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.
Key Responsibilities:
- Communicate with clients to understand travel preferences and goals
- Provide accurate destination information and tailored recommendations
- Coordinate and organize travel itineraries
- Assist clients before, during, and after travel as needed
- Utilize booking and client management systems (training provided)
- Maintain timely and professional communication
What We Offer:
- Fully remote work environment
- Flexible schedule
- Access to industry tools and training
- Opportunities for professional development
- Travel-related benefits and perks (details discussed during onboarding)
- Supportive and collaborative team environment
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