Client Experience Front Desk Coordinator

James Ridout CPA; Florida; On-site; USD 32,000 - 42,000; Full time

Job summary

James Ridout CPA in Florida seeks a friendly receptionist to be the first point of contact for clients. You will manage front-desk operations, support scheduling, voicemails, intake forms, and basic administrative workflows to keep the office running smoothly.

The role emphasizes excellent communication, organization, and multi-tasking in a busy environment, with responsibilities including greeting clients, handling calls, processing paperwork, and assisting the team with social media updates.

Qualifications

• Proven experience as a receptionist or administrative assistant.

Responsibilities

• Greet and welcome clients professionally.
• Answer phone, check voicemail, route inquiries.
• Schedule, reschedule, and cancel appointments; outbound reminder calls.
• Assist clients with intake forms and required documents.
• Create invoices for services rendered.
• Manage mail: collect, scan, deliver; handle outgoing mail.
• Process paperwork: scan client docs and prepare meeting folders.
• Collaborate with team to review daily agendas and back up staff as needed.
• Monitor and create posts for company social media accounts.

Skills

Receptionist experience

Communication skills

Organizational skills

Calm under pressure

Multitasking

Tools

Multi-line phone systems

Scanners

Databases

Electronic tablets

Social media tools

Job description

James Ridout CPA in Florida seeks a friendly receptionist to be the first point of contact for clients. You will manage front-desk operations, support scheduling, voicemails, intake forms, and basic administrative workflows to keep the office running smoothly.

The role emphasizes excellent communication, organization, and multi-tasking in a busy environment, with responsibilities including greeting clients, handling calls, processing paperwork, and assisting the team with social media updates.