Front Desk Receptionist

Northbound Executive Search; New York (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

Northbound Executive Search is seeking a polished Front Desk Receptionist to be the first point of contact for clients, visitors, and staff in a busy financial services office in New York, NY. You will manage front desk operations, answer calls, route messages, and provide essential administrative support to keep the office running smoothly.

Ideal candidates show excellent communication, discretion with confidential information, and strong organization in a fast-paced environment.

Qualifications

• Previous experience in reception, front desk administration, hospitality, or a similar client-facing role.
• Excellent verbal and written communication skills, with a polished and professional demeanor.
• Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.
• Proficiency in Microsoft Office, including Outlook, Word, and Excel.
• Strong customer service skills and a proactive, detail-oriented approach.
• Ability to exercise discretion when handling confidential information.
• Reliable, punctual, and comfortable interacting with clients and senior-level professionals.

Responsibilities

• Front Desk Management: Greet and welcome clients, visitors, and guests, ensuring a professional and courteous reception experience.
• Phone & Email Communications: Answer and direct incoming calls, monitor general email inquiries, and route messages to the appropriate individuals.
• Visitor & Meeting Coordination: Manage visitor check-ins, notify employees of arrivals, coordinate conference room reservations, and assist with meeting preparations.
• Administrative Support: Assist with mail distribution, shipping and receiving, document preparation, copying, scanning, and general office organization.
• Office Operations: Monitor office supplies, coordinate with building management and vendors, and help maintain an organized and presentable reception area.
• Employee Support: Assist with scheduling, catering orders, office events, and other administrative requests as needed.
• Confidentiality & Professionalism: Handle sensitive information appropriately and adhere to the firm’s policies and procedures.

Skills

Excellent communication

Customer service

Organizational skills

Discretion/confidentiality

Microsoft Office

Job description

A financial services firm is seeking a professional, polished, and highly organized Front Desk Receptionist to serve as the first point of contact for clients, visitors, and employees. This individual will manage front desk operations, coordinate visitor arrivals, handle incoming calls, and provide administrative support to ensure the office runs efficiently.

The ideal candidate will have excellent communication and customer service skills, strong attention to detail, and the ability to maintain confidentiality in a professional financial services environment.

Key Responsibilities

• Front Desk Management: Greet and welcome clients, visitors, and guests, ensuring a professional and courteous reception experience.
• Phone & Email Communications: Answer and direct incoming calls, monitor general email inquiries, and route messages to the appropriate individuals.
• Visitor & Meeting Coordination: Manage visitor check-ins, notify employees of arrivals, coordinate conference room reservations, and assist with meeting preparations.
• Administrative Support: Assist with mail distribution, shipping and receiving, document preparation, copying, scanning, and general office organization.
• Office Operations: Monitor office supplies, coordinate with building management and vendors, and help maintain an organized and presentable reception area.
• Employee Support: Assist with scheduling, catering orders, office events, and other administrative requests as needed.
• Confidentiality & Professionalism: Handle sensitive information appropriately and adhere to the firm’s policies and procedures.

Qualifications

Previous experience in reception, front desk administration, hospitality, or a similar client-facing role.

Excellent verbal and written communication skills, with a polished and professional demeanor.

Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.

Proficiency in Microsoft Office, including Outlook, Word, and Excel.

Strong customer service skills and a proactive, detail-oriented approach.

Ability to exercise discretion when handling confidential information.

Reliable, punctual, and comfortable interacting with clients and senior-level professionals.

Job ID:

24491