In-Person Client Concierge & Receptionist — Tax Season

H&R Block, Inc.

Laurel (MS)

Vor Ort

USD 28.000 - 36.000

Teilzeit

Vor 3 Tagen

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Zusammenfassung

H&R Block is seeking a Client Service Professional / Receptionist to greet clients and manage daily front-desk tasks in our Laurel office. You will schedule appointments, assist clients in finding the right tax professional, and support everyday operations with accuracy and discretion.

This in-person role requires strong customer service skills, multitasking ability, and a friendly, professional presence during tax season and beyond.

Qualifikationen

Experience in fast-paced, client-centric environments.
Strong interpersonal and communication skills for professional client interactions.
Ability to multitask and manage competing priorities.
Organizational skills with attention to detail and follow-through.
Comfort with basic computer programs (Microsoft Office, Teams, scheduling systems).

Aufgaben

Greet clients warmly and create a welcoming first impression.
Answer calls, schedule appointments, and match clients with the right tax professional.
Manage client check-in and intake processes, including document handling.
Maintain office organization and cleanliness for a professional experience.
Collaborate with tax professionals and team members to ensure smooth daily operations.
Handle sensitive client information with confidentiality and care.

Kenntnisse

Customer service

Communication

Multitasking

Office coordination

Attention to detail

Ausbildung

High school diploma

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung