Seasonal Client Experience Concierge — In-Person

H&R Block, Inc.; Hamilton (NJ); On-site; USD 22,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients in our New Jersey office. You will manage scheduling, support daily office tasks, and work with tax professionals to ensure a smooth client experience.

This in-person role requires strong interpersonal skills, multitasking abilities, and a professional demeanor. Training is provided, and this position can lead to opportunities in tax preparation or office leadership

Qualifications

• Experience in fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members for seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Communication

Multitasking

Organization

Microsoft Office

Scheduling

Evenings/weekends availability

Education

High school diploma

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients in our New Jersey office. You will manage scheduling, support daily office tasks, and work with tax professionals to ensure a smooth client experience.

This in-person role requires strong interpersonal skills, multitasking abilities, and a professional demeanor. Training is provided, and this position can lead to opportunities in tax preparation or office leadership