Client Experience & Boutique Growth Manager

Brobston Group; Dallas (TX); On-site; USD 92,000 - 129,000; Full time

Benefits offered by this job

Wellbeing resources

Family and care giving benefits

Generous paid time off

401K and other incentives

Robust healthcare offerings

Job summary

CHANEL, Inc. is seeking a Manager of Client Development in Dallas to lead boutique teams and deliver exceptional client experiences. You will coach staff, train on CHANEL savoir faire and service delivery, and drive business growth through client relationships and partnerships.

The role requires strong leadership, a passion for client experience, and the ability to navigate a fast-paced retail environment with inclusion and collaboration at its core.

Qualifications

• Strong client experience focus and communication.
• Proven people leadership and development abilities.
• Ability to build collaborative partnerships and relationships.
• Comfort with complexity and ambiguity.
• Multi-tasking in a dynamic, fast-paced environment.

Responsibilities

• Coach and inspire the team on delivering elevated client experiences on the selling floor.
• Lead the team with agility, coaching and developing talent against KPIs.
• Represent CHANEL in the market and grow the client base through events and partnerships.
• Provide ongoing training on CHANEL savoir-faire, product details and service delivery.

Skills

People leadership

Client experience

Communication skills

Team coaching

Relationship building

Education

Bachelor’s degree (preferred)

Job description

CHANEL, Inc. is seeking a Manager of Client Development in Dallas to lead boutique teams and deliver exceptional client experiences. You will coach staff, train on CHANEL savoir faire and service delivery, and drive business growth through client relationships and partnerships.

The role requires strong leadership, a passion for client experience, and the ability to navigate a fast-paced retail environment with inclusion and collaboration at its core.