Boutique Leader: Drive Growth, Grow Elite Client Experience

Retailboss Inc.; United States; Hybrid; USD 160,000 - 230,000; Full time

Job summary

CHANEL is seeking a Head of Boutique to lead the boutique management team and execute the brand vision for sustainable growth and exceptional client experiences. You will drive commercial performance, client engagement, and operational excellence across all facets of the boutique in a fast-paced luxury environment.

As a senior leader, you will develop the leadership team, foster accountability, and ensure governance while aligning with CHANEL's values and client-centric culture.

Qualifications

• Proven track record leading luxury retail boutique teams.
• Strong strategic planning, people development and governance.
• Willingness to work retail hours, including weekends and holidays.

Responsibilities

• Lead boutique leadership team to deliver CHANEL's vision and performance.
• Drive commercial growth, client engagement, and operational excellence across the boutique.
• Collaborate cross-functionally to align strategy with brand standards and governance.

Skills

Leadership

Strategic thinking

Stakeholder management

Cross-functional

Luxury retail

People development

Job description

CHANEL is seeking a Head of Boutique to lead the boutique management team and execute the brand vision for sustainable growth and exceptional client experiences. You will drive commercial performance, client engagement, and operational excellence across all facets of the boutique in a fast-paced luxury environment.

As a senior leader, you will develop the leadership team, foster accountability, and ensure governance while aligning with CHANEL's values and client-centric culture.