Client Experience Banking Specialist

JPMorgan Chase; Glassboro (NJ); On-site; USD 42,000 - 54,000; Full time

Job summary

JPMorgan Chase seeks an Associate Banker to welcome clients with hospitality and to deliver innovative banking solutions using digital tools. You will build trusted client relationships and educate customers on products while supporting branch goals.

You will open accounts, assist with day-to-day transactions, and ensure compliance with policies and regulatory requirements. Join us to help clients achieve their financial objectives with care and integrity.

Qualifications

• High school diploma or GED equivalent.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships.
• Ability to engage clients and communicate clearly.
• Ability to quickly and accurately learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby flow, and scheduling meetings.
• Exceed client expectations by servicing accounts, opening new accounts, and ensuring regulatory compliance.
• Educate and assist clients with day-to-day transactions using Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and collaborating with branch colleagues to meet financial goals.
• Perform branch operations and cash handling while following bank policies and procedures.

Skills

Client service

Relationship building

Communication

Team collaboration

Learning products

Education

High school diploma or GED

Job description

JPMorgan Chase seeks an Associate Banker to welcome clients with hospitality and to deliver innovative banking solutions using digital tools. You will build trusted client relationships and educate customers on products while supporting branch goals.

You will open accounts, assist with day-to-day transactions, and ensure compliance with policies and regulatory requirements. Join us to help clients achieve their financial objectives with care and integrity.