Client Banking Specialist

JPMorganChase; Abington Township (PA); On-site; USD 38,000 - 56,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker to deliver exceptional client service in our branch. You will greet clients, open accounts, and guide customers through digital banking tools such as Chase Mobile App and Chase.com while maintaining compliance and accuracy.

The role emphasizes building trusted relationships, listening to client needs, and collaborating with teammates to help clients reach their financial goals. A welcoming, attentive service culture is essential at Chase.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships and communicate clearly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Exceed client expectations by servicing accounts and opening new ones while following policies.
• Educate clients on day-to-day banking and technology self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and coordinating with branch team to meet financial goals.
• Perform branch operations including cash handling while adhering to bank procedures.

Skills

Client service experience

Trusted relationships

Communication

Team collaboration

Education

High school diploma or GED

Job description

JPMorgan Chase is seeking an Associate Banker to deliver exceptional client service in our branch. You will greet clients, open accounts, and guide customers through digital banking tools such as Chase Mobile App and Chase.com while maintaining compliance and accuracy.

The role emphasizes building trusted relationships, listening to client needs, and collaborating with teammates to help clients reach their financial goals. A welcoming, attentive service culture is essential at Chase.