Associate Banker – Client Experience Specialist

JPMorganChase; Oceanside (NY); On-site; USD 46,000 - 62,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Tuition reimbursement

Mental health support

Backup childcare

Job summary

JPMorgan Chase is seeking an Associate Banker to deliver exceptional client experiences in a welcoming branch setting. You will greet clients, open accounts, and guide customers through digital banking tools, ensuring compliance with bank policies.

The role emphasizes relationship-building, attentive service, and collaboration with branch teammates to meet clients' financial goals and deliver seamless service.

Qualifications

• High school diploma or GED required.
• Customer service or related experience preferred.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Greet clients and create a welcoming branch environment using tablets and lobby systems.
• Provide account servicing, open new accounts, and ensure compliance with policies and regulations.
• Assist clients with day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build trusted client relationships through active listening, empathy, and product knowledge.
• Support branch operations including cash handling and device management while following procedures.

Skills

Client-first service

Relationship building

Communication

Team collaboration

Problem solving

Tech-savvy banking

Education

High school diploma or GED

Job description

JPMorgan Chase is seeking an Associate Banker to deliver exceptional client experiences in a welcoming branch setting. You will greet clients, open accounts, and guide customers through digital banking tools, ensuring compliance with bank policies.

The role emphasizes relationship-building, attentive service, and collaboration with branch teammates to meet clients' financial goals and deliver seamless service.