Client Experience & Banking Solutions Specialist

PNC Financial Services Group, Inc.; Ewing Township (NJ); On-site; USD 37,000 - 62,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision options

401(k) with PNC match

Educational assistance

Robust wellness program

Job summary

PNC Financial Services Group, Inc. seeks candidates for a role focused on delivering exceptional customer experiences. The position involves processing customer interactions, identifying banking opportunities, and utilizing technology to enhance financial transactions.

Successful candidates will demonstrate accountability and customer service skills. PNC fosters an inclusive workplace culture ensuring valued contributions from all employees.

Qualifications

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities.
• Typically <1 year of related experience is needed.

Responsibilities

• Deliver a unique customer experience to improve financial wellbeing.
• Process various customer interactions.
• Educate customers on financial alternatives.
• Identify banking opportunities during customer interactions.
• Engage with customers in the lobby to position products.

Skills

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

High school diploma or GED

Job description

PNC Financial Services Group, Inc. seeks candidates for a role focused on delivering exceptional customer experiences. The position involves processing customer interactions, identifying banking opportunities, and utilizing technology to enhance financial transactions.

Successful candidates will demonstrate accountability and customer service skills. PNC fosters an inclusive workplace culture ensuring valued contributions from all employees.