Customer-Focused Banking Specialist

PNC; Plainfield (NJ); On-site; USD 50,000 - 83,000; Full time

Benefits offered by this job

Medical benefits

401(k) matching

Paid time off

Job summary

PNC is seeking a customer-focused banking professional to join our in-office team. You will acquire and deepen the branch customer base, drive proactive sales conversations, and identify opportunities to improve customers’ financial wellbeing.

You will educate clients on PNC solutions and leverage partnerships to expand wallet share and loyalty. The role emphasizes risk-aware decision making, adherence to policies, and active participation in daily branch operations to deliver a superior

Qualifications

• Candidates should show accountability in meeting sales and service objectives.
• Experience in banking products and customer-facing roles.
• Ability to build loyalty and enhance customer experience across channels.

Responsibilities

• Acquire and deepen branch customer base through proactive sales and service activities.
• Drive proactive sales conversations using a defined process and outbound interactions.
• Educate customers on PNC solutions to grow share of wallet and loyalty.
• Mitigate risks by following policies and procedures and ensuring accurate operations.
• Participate in daily branch operations to support efficiency and accuracy.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Proactive Sales

Identifying Opportunities

Leveraging Technology

Education

No Degree

Job description

PNC is seeking a customer-focused banking professional to join our in-office team. You will acquire and deepen the branch customer base, drive proactive sales conversations, and identify opportunities to improve customers’ financial wellbeing.

You will educate clients on PNC solutions and leverage partnerships to expand wallet share and loyalty. The role emphasizes risk-aware decision making, adherence to policies, and active participation in daily branch operations to deliver a superior