Client Experience & Banking Solutions Associate

PNC Financial Services Group, Inc.; Seattle (WA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Job summary

PNC Financial Services Group, Inc. seeks a Client Experience Associate to deliver a superior customer experience and educate clients on financial options. The role emphasizes loyalty-building, daily branch operations, and referrals to available PNC products and services.

You will engage customers in the lobby, promote digital tools, and support a defined sales process to grow wallet share within the retail network. In-office position based in Magnolia, TX.

Qualifications

• No university degree required; related experience may be considered.
• Strong customer service and communication skills are essential.
• Ability to identify opportunities and work with branch staff.

Responsibilities

• Deliver a positive customer experience to improve financial wellbeing and loyalty.
• Educate customers on options and refer to branch staff as needed.
• Engage customers in the lobby and promote PNC products and services.
• Support sales processes through internal and outbound interactions and referrals.

Skills

Customer Service

Banking

Accountability

Communication

Problem Solving

Education

No Degree

Job description

PNC Financial Services Group, Inc. seeks a Client Experience Associate to deliver a superior customer experience and educate clients on financial options. The role emphasizes loyalty-building, daily branch operations, and referrals to available PNC products and services.

You will engage customers in the lobby, promote digital tools, and support a defined sales process to grow wallet share within the retail network. In-office position based in Magnolia, TX.