Client Experience Banking Associate I

TD Bank; Glassboro (NJ); On-site; USD 30,000 - 37,000; Full time

Job summary

TD Bank in Glassboro, New Jersey is seeking a personable Customer Service Associate to be the hospitality ambassador of the financial center. You will handle everyday banking transactions, guide clients, and connect them with appropriate partners to meet their financial goals.

Ideal candidates have strong communication, organizational skills, and the ability to work in a fast-paced environment while upholding TD's risk and regulatory standards. Evening/weekend availability is required.

Qualifications

• High school diploma or GED required.
• 1 year of experience serving clients or customers.
• Teller or cash-handling experience preferred.
• Able to work evenings, weekends and holidays.
• Strong organization and communication skills.
• Notary license preferred.

Responsibilities

• Serve as the first point of contact for client inquiries and referrals.
• Deliver accurate everyday banking transactions with high touch service.
• Educate clients on products and self-serve banking options.
• Refer clients to partners to help reach financial goals.
• Maintain compliance with risk and regulatory standards.
• Balance client needs with policy adherence and sound judgment.

Skills

Communication skills

Organization

Problem solving

Scheduling & prioritization

Independent work

Microsoft Office

Notary License

Education

High school diploma or GED

Tools

Microsoft Office

Job description

TD Bank in Glassboro, New Jersey is seeking a personable Customer Service Associate to be the hospitality ambassador of the financial center. You will handle everyday banking transactions, guide clients, and connect them with appropriate partners to meet their financial goals.

Ideal candidates have strong communication, organizational skills, and the ability to work in a fast-paced environment while upholding TD's risk and regulatory standards. Evening/weekend availability is required.