Client Experience Banking Associate

JPMorganChase; Oklahoma City (OK); On-site; USD 40,000 - 60,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker in Oklahoma City to deliver exceptional client experiences, promote financial solutions, and use cutting-edge banking tools. You will greet clients, open accounts, educate customers on digital channels, and support branch operations with a team-focused approach.

The role emphasizes customer service, compliance, and the ability to grow relationships by understanding client needs and offering appropriate solutions.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and communicate clearly.
• Ability to quickly learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Assist with account servicing, maintenance, and opening new accounts while following policies and regulations.
• Educate clients on day-to-day banking, including mobile and online tools.
• Build relationships by listening, asking questions, and sharing product knowledge with the team.
• Handle branch operations and cash devices in accordance with bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge learning

Learning procedures

Education

High School diploma or GED

Job description

JPMorgan Chase is seeking an Associate Banker in Oklahoma City to deliver exceptional client experiences, promote financial solutions, and use cutting-edge banking tools. You will greet clients, open accounts, educate customers on digital channels, and support branch operations with a team-focused approach.

The role emphasizes customer service, compliance, and the ability to grow relationships by understanding client needs and offering appropriate solutions.