Client-First Banker: Relationships & Tech Help

JPMorgan Chase & Co.; Broken Arrow (OK); Presencial; USD 32 000 - 42 000; Tempo parcial

Resumo da oferta

JPMorgan Chase & Co. in Broken Arrow, OK is seeking an Associate Banker to deliver welcoming, hospitality-driven service and build trusted client relationships. You will assist clients with day-to-day banking, open accounts, and guide customers to digital tools like Chase Mobile App and ATMs to meet their financial goals.

The role focuses on personalized service, teamwork within the branch, and adherence to banking policies, with opportunities to grow in a dynamic consumer banking environment.

Qualificações

• Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment.
• Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients.
• Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsabilidades

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
• Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – partnering with other branch team members to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Conhecimentos

Client service experience or comparab

Formação académica

High school diploma or GED equivalent

Descrição da oferta de emprego

JPMorgan Chase & Co. in Broken Arrow, OK is seeking an Associate Banker to deliver welcoming, hospitality-driven service and build trusted client relationships. You will assist clients with day-to-day banking, open accounts, and guide customers to digital tools like Chase Mobile App and ATMs to meet their financial goals.

The role focuses on personalized service, teamwork within the branch, and adherence to banking policies, with opportunities to grow in a dynamic consumer banking environment.