Client Banking Specialist - In-Branch Service

JPMorgan Chase & Co.; Oklahoma City (OK); On-site; USD 36,000 - 48,000; Full time

Job summary

JPMorgan Chase & Co. in Oklahoma City, OK is seeking an Associate Banker to deliver attentive service, open accounts, and guide clients in using digital banking tools. You will greet clients, manage lobby flow, and collaborate with the team to meet customer financial goals.

The role emphasizes strong client focus, regulatory compliance, and a willingness to learn banking procedures, with 40-hour full-time schedules at the May Ave/37th Branch.

Qualifications

• Client service experience or equivalent
• Ability to build trusted relationships with clients
• Strong communication and interpersonal skills
• Ability to resolve client issues promptly and accurately
• Team collaboration to deliver seamless service
• Ability to learn products, services and procedures quickly
• High school diploma or GED equivalency

Responsibilities

• Greet clients and manage lobby flow using a tablet to check them into the queue and schedule meetings.
• Open new accounts and service existing ones while complying with policies and regulatory requirements.
• Explain and educate clients on mobile banking and digital tools like Chase Mobile App and Chase.com.
• Build relationships with clients through active listening and thoughtful questions to understand needs.
• Perform branch operations and cash handling in line with bank policies and procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Team player

Banking knowledge

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Oklahoma City, OK is seeking an Associate Banker to deliver attentive service, open accounts, and guide clients in using digital banking tools. You will greet clients, manage lobby flow, and collaborate with the team to meet customer financial goals.

The role emphasizes strong client focus, regulatory compliance, and a willingness to learn banking procedures, with 40-hour full-time schedules at the May Ave/37th Branch.