Client-Experience Banking Associate

JP Morgan Chase; Anaheim (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Chase is seeking an Associate Banker who will welcome clients, open and service accounts, and guide customers in using Chase digital tools. The role emphasizes building trusted relationships, delivering attentive service, and collaborating with branch team members to achieve financial goals.

The position requires strong client service experience, the ability to communicate in English and Spanish, and a high school diploma or GED.

Qualifications

• Client service experience and the ability to engage with clients.
• Bilingual English/Spanish required for daily interactions.
• Strong communication and teamwork skills are essential.

Responsibilities

• Create a welcoming environment for clients as they enter the branch.
• Provide account servicing and open new accounts in compliance with policies.
• Educate clients on Chase digital tools like Chase Mobile App and Chase.com.
• Build trusted client relationships by listening and understanding needs.
• Support branch operations, including cash handling and ATM duties where needed.

Skills

Client service

Relationship building

Bilingual English/Spanish

Communication skills

Team collaboration

Education

High School diploma or GED

Job description

Chase is seeking an Associate Banker who will welcome clients, open and service accounts, and guide customers in using Chase digital tools. The role emphasizes building trusted relationships, delivering attentive service, and collaborating with branch team members to achieve financial goals.

The position requires strong client service experience, the ability to communicate in English and Spanish, and a high school diploma or GED.