Client-First Banking Associate

Testing Site - JPMC; Saint Pete Beach (FL); On-site; USD 19,000 - 30,000; Part time

Job summary

Chase is seeking an Associate Banker to create welcoming experiences for clients, explain products, and support daily branch operations. You will greet clients, process transactions, open new accounts, and promote digital tools like Chase Mobile App and Chase.com to enhance convenience.

The role emphasizes listening, empathy, and teamwork in a diverse environment. A high school diploma or GED is required, and prior client service helps.

Qualifications

• Ability to put clients first and exceed their expectations by delivering attentive service.
• Ability to build trusted relationships with clients.
• Ability to engage clients and understand their needs.
• Ability to resolve client issues with attention to detail.
• Ability to collaborate with a team to deliver seamless service.
• Ability to learn products, services, and procedures quickly and accurately.
• Client service experience or comparable experience.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby traffic, and scheduling meetings.
• Exceed client expectations by assisting with day-to-day transactions and opening new accounts while following policies.
• Educate clients on using technology self-service options such as Chase Mobile App and Chase.com.
• Build meaningful relationships by listening, asking questions, and sharing product knowledge with clients.
• Perform branch operations, including cash devices and ATM handling, in compliance with bank policies.

Skills

Client service

Relationship building

Communication

Learning quickly

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to create welcoming experiences for clients, explain products, and support daily branch operations. You will greet clients, process transactions, open new accounts, and promote digital tools like Chase Mobile App and Chase.com to enhance convenience.

The role emphasizes listening, empathy, and teamwork in a diverse environment. A high school diploma or GED is required, and prior client service helps.