Client-First Banking Associate

JPMorganChase

Marlborough (MA)

On-site

USD 45,000 - 60,000

Full time

4 days ago

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Job summary

Chase is seeking an Associate Banker to provide attentive, friendly service and build trusted client relationships within a branch setting. The role involves greeting clients, opening and servicing accounts, and guiding customers through digital banking tools while adhering to regulatory requirements.

The ideal candidate demonstrates strong communication, teamwork, and a customer-first mindset, with a high school diploma or GED.

Qualifications

Client-first mindset with ability to deliver attentive, friendly service.
Strong relationship-building and genuine care in client interactions.
Clear, polite communication to understand and assist clients.
Detail-oriented problem-solving with consistent service quality.
Collaborative team player delivering seamless service.
Ability to quickly learn products, services, and procedures.
Client service experience or comparable experience.
High school diploma or GED.

Responsibilities

Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
Open new accounts and service existing ones while following policies and regulations.
Educate clients on day-to-day banking and self-service options like mobile app and ATMs.
Build relationships by listening, asking questions, and sharing solutions with team.
Perform branch operations and cash handling adhering to bank procedures.