Client Experience Banker

JPMorganChase; Apple Valley (MN); On-site; USD 40,000 - 56,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences in a welcoming branch environment. You will welcome clients, guide them through transactions, and promote Chase digital solutions while maintaining compliance and accuracy.

You will build relationships with clients, understand their financial goals, and work with the team to provide seamless service and product knowledge. A high school diploma is required.

Qualifications

• Provide attentive, friendly service and create a welcoming environment.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and service existing ones while following policies and procedures.
• Educate clients on day-to-day banking, mobile app, online banking, and ATM usage.
• Build trusted relationships with clients by listening and addressing needs.
• Assist branch operations and cash handling while adhering to bank policies.

Skills

Client service

Relationship building

Active listening

Effective communication

Problem solving

Team collaboration

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

Chase is seeking an Associate Banker to deliver exceptional client experiences in a welcoming branch environment. You will welcome clients, guide them through transactions, and promote Chase digital solutions while maintaining compliance and accuracy.

You will build relationships with clients, understand their financial goals, and work with the team to provide seamless service and product knowledge. A high school diploma is required.