Bilingual Associate Banker — Client Care & Tech Solutions

JPMorganChase; New York (NY); On-site; USD 43,000 - 64,000; Full time

Job summary

Chase is hiring an Associate Banker to welcome clients, open accounts, and promote banking solutions using digital tools. The role focuses on building trusted client relationships and delivering exceptional service in a branch setting.

Requirements include a high school diploma and fluency in English and Spanish. The team emphasizes hospitality, compliance, and collaboration to meet clients' financial goals.

Qualifications

• Client service experience or comparable experience.
• Ability to build trusted relationships with clients.
• Ability to engage clients and understand their needs.
• Fluency in English; reading and speaking Spanish required.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby traffic.
• Assist with account servicing, new accounts openings, and compliance with policies.
• Educate clients on day-to-day transactions and digital banking tools.
• Build meaningful relationships by listening, asking questions, and partnering with team members.
• Support branch operations including cash handling and ATM usage in line with bank policies.

Skills

Client service excellence

Relationship building

Communication skills

Bilingual English/Spanish

Team collaboration

Education

High school diploma or GED

Job description

Chase is hiring an Associate Banker to welcome clients, open accounts, and promote banking solutions using digital tools. The role focuses on building trusted client relationships and delivering exceptional service in a branch setting.

Requirements include a high school diploma and fluency in English and Spanish. The team emphasizes hospitality, compliance, and collaboration to meet clients' financial goals.