Bilingual Customer Experience Banker

Aumni; Richardson (TX); In loco; USD 42.000 - 64.000; Tempo pieno

Descrizione del lavoro

Chase is seeking an Associate Banker to deliver hospitality‑driven service and assist clients with everyday banking needs in a branch setting. You will leverage digital tools and in‑person expertise to open accounts, educate clients, and support team goals.

You will build trusted relationships, respond to client queries, and ensure compliance with policies while representing Chase’s brand and commitment to customer care. Fluency in English and Spanish is required.

Competenze

• High school diploma or GED required.
• Fluent reading and speaking in English and Spanish.
• Demonstrated ability to deliver attentive, friendly service.

Mansioni

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Open new accounts and service existing ones while following policies and regulatory requirements.
• Educate clients on day‑to‑day banking and digital self-service options (Chase Mobile App, Chase.com).
• Build relationships by listening, asking questions, and partnering with branch team members to meet goals.
• Handle branch operations, including cash devices, while adhering to bank procedures.

Conoscenze

Customer service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Bilingual English/Spanish

Formazione

High school diploma or GED

Strumenti

Chase Mobile App

Chase.com Online Banking

ATMs familiarity

Descrizione del lavoro

Chase is seeking an Associate Banker to deliver hospitality‑driven service and assist clients with everyday banking needs in a branch setting. You will leverage digital tools and in‑person expertise to open accounts, educate clients, and support team goals.

You will build trusted relationships, respond to client queries, and ensure compliance with policies while representing Chase’s brand and commitment to customer care. Fluency in English and Spanish is required.