Client Experience Banker — Personal Banking + Tech Help

Aumni; Mountain View (CA); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Job summary

JPMorgan Chase in Mountain View, CA is seeking an Associate Banker to deliver exceptional client experiences. You will greet clients, open and service accounts, and guide customers through Chase Mobile App and Chase.com while maintaining compliance and care.

Your role emphasizes relationship-building and collaboration with branch teammates to meet financial goals. The position emphasizes hospitality, trust, and proactive support, with access to a comprehensive rewards package and career growth

Qualifications

• Customer service experience and a welcoming service mindset.
• Ability to build trusted relationships with clients.
• Strong communication to understand and help customers.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Open new accounts and provide account servicing while complying with policies.
• Educate clients on day-to-day banking and self-service options via mobile/app/ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations including cash devices while following bank procedures.

Skills

Client-focused service

Relationship building

Engage customers

Issue resolution

Team collaboration

Product knowledge

Education

High School Diploma or GED

Tools

Chase Mobile App

Chase.com

ATM usage

Job description

JPMorgan Chase in Mountain View, CA is seeking an Associate Banker to deliver exceptional client experiences. You will greet clients, open and service accounts, and guide customers through Chase Mobile App and Chase.com while maintaining compliance and care.

Your role emphasizes relationship-building and collaboration with branch teammates to meet financial goals. The position emphasizes hospitality, trust, and proactive support, with access to a comprehensive rewards package and career growth