Client Experience Banker

JPMorgan Chase; Elkhart (IN); Presencial; USD 40.000 - 50.000; Jornada completa

Descripción de la vacante

JPMorgan Chase is seeking an Associate Banker to deliver welcoming, high-quality service to clients at the branch. You will help open accounts, educate customers on Chase Mobile and online banking, and ensure regulatory compliance while leveraging technology to meet client needs.

You will build trusted relationships with clients, collaborate with teammates, and support daily branch operations to contribute to the branch's success.

Formación

• Client service experience or comparable experience.
• Ability to greet clients and provide attentive service while following policies.
• Strong communication and empathy to understand client needs.

Responsabilidades

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new ones per policies.
• Educate clients on digital tools like Chase Mobile App and ATMs for day-to-day banking.
• Build relationships by listening, asking questions, and collaborating with branch teammates.
• Perform branch operations and assist with cash handling according to procedures.

Conocimientos

Client service

Relationship building

Communication

Product knowledge

Cash handling

Educación

High school diploma or GED

Descripción del empleo

JPMorgan Chase is seeking an Associate Banker to deliver welcoming, high-quality service to clients at the branch. You will help open accounts, educate customers on Chase Mobile and online banking, and ensure regulatory compliance while leveraging technology to meet client needs.

You will build trusted relationships with clients, collaborate with teammates, and support daily branch operations to contribute to the branch's success.