Client Experience Associate Banker

JP Morgan Chase; Florida; On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Health care coverage

On-site health and wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorgan Chase seeks an Associate Banker to deliver hospitality and trusted financial guidance in a branch setting. You will help clients achieve their goals using personal banking solutions and digital tools, while maintaining compliance and delivering a seamless experience.

In this role you will build lasting client relationships, assist with account openings, and guide customers through Chase Mobile App, Chase.com, and ATMs for everyday banking needs.

Qualifications

• Client service experience or comparable experience.
• Ability to greet clients, listen, and respond with care.
• Willingness to learn banking products and processes.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing and open new accounts while following policies.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening, asking questions, and partnering with team.
• Perform branch operations and handle cash devices in line with bank procedures.

Skills

Client service

Relationship building

Communication

Education

High school diploma or GED

Job description

JPMorgan Chase seeks an Associate Banker to deliver hospitality and trusted financial guidance in a branch setting. You will help clients achieve their goals using personal banking solutions and digital tools, while maintaining compliance and delivering a seamless experience.

In this role you will build lasting client relationships, assist with account openings, and guide customers through Chase Mobile App, Chase.com, and ATMs for everyday banking needs.