Client-First Banker: Relationships & Tech-Savvy Service

JPMorgan Chase & Co.; Half Moon Bay (CA); On-site; USD 42,000 - 65,000; Full time

Job summary

JPMorgan Chase & Co. in Half Moon Bay, CA is seeking an Associate Banker to deliver exceptional client experiences and hospitality. You will build trusted relationships, educate customers on products, and support daily branch operations using Chase mobile app, online banking, and ATMs.

The role emphasizes greeting clients, opening accounts, and complying with bank policies while collaborating with branch teammates to meet financial goals.

Qualifications

• Excellent customer service and hospitality.
• Strong communication and listening skills.
• Ability to learn banking products quickly.

Responsibilities

• Create a welcoming environment by greeting clients at the branch, managing lobby flow and scheduling meetings.
• Exceed expectations by servicing and opening accounts while following policies and regulatory requirements.
• Educate clients on day-to-day banking and technology self-service (Chase Mobile App, Chase.com, ATMs).
• Build meaningful relationships by listening, asking questions, and sharing product knowledge with the team.
• Support branch operations, including cash devices, while adhering to bank procedures.

Skills

Customer service

Communication skills

Team collaboration

Attention to detail

Tech literacy

Cash handling

Education

High school diploma

Job description

JPMorgan Chase & Co. in Half Moon Bay, CA is seeking an Associate Banker to deliver exceptional client experiences and hospitality. You will build trusted relationships, educate customers on products, and support daily branch operations using Chase mobile app, online banking, and ATMs.

The role emphasizes greeting clients, opening accounts, and complying with bank policies while collaborating with branch teammates to meet financial goals.