Client Experience Banker

JP Morgan Chase; Allen (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Tuition reimbursement

Mental health support

On-site wellness centers

Job summary

JPMorganChase is hiring an Associate Banker to deliver welcoming, attentive service in a branch. You will build trusted client relationships, educate customers on banking products, and support operations with a focus on compliant, customer-centric service.

The role emphasizes using digital tools like Chase Mobile App and Chase.com to help clients manage their finances and achieve their goals in a fast-paced, inclusive environment.

Qualifications

• High school diploma or GED or equivalent.
• Customer service experience or comparable background.
• Strong communication and problem-solving skills.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them through branch processes.
• Provide account servicing and opening new accounts while following policies and regulatory requirements.
• Educate clients on day-to-day banking and digital self-service tools (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and offering product solutions to meet financial goals.
• Support branch operations, including cash handling and adherence to bank procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Education

High school diploma or GED

Job description

JPMorganChase is hiring an Associate Banker to deliver welcoming, attentive service in a branch. You will build trusted client relationships, educate customers on banking products, and support operations with a focus on compliant, customer-centric service.

The role emphasizes using digital tools like Chase Mobile App and Chase.com to help clients manage their finances and achieve their goals in a fast-paced, inclusive environment.