Client Experience Banker

Aumni; Glendale (AZ); On-site; USD 42,000 - 62,000; Full time

Job summary

Chase is seeking an Associate Banker to welcome clients and deliver attentive service, helping them meet financial goals. You will build trusted relationships, educate customers on Chase digital tools, and collaborate with branch colleagues to provide seamless banking experiences.

The role emphasizes hospitality, compliance, and a proactive approach to problem-solving in a fast-paced branch setting, with opportunities to participate in a broad range of banking services.

Qualifications

• Ability to put clients first and deliver attentive, friendly service.
• Ability to build trusted relationships with clients.
• Ability to communicate clearly and helpfully to meet client needs.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them through the lobby with attentiveness.
• Open new accounts and service existing ones while following policies and regulatory requirements.
• Educate clients on digital banking options (Chase Mobile App, Chase.com, ATMs) for self-service needs.
• Build relationships by listening, asking questions, and sharing product knowledge to help clients achieve goals.
• Handle branch operations and cash-related tasks in line with bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Product knowledge

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to welcome clients and deliver attentive service, helping them meet financial goals. You will build trusted relationships, educate customers on Chase digital tools, and collaborate with branch colleagues to provide seamless banking experiences.

The role emphasizes hospitality, compliance, and a proactive approach to problem-solving in a fast-paced branch setting, with opportunities to participate in a broad range of banking services.