Client Experience Banker

Aumni; Town of Patterson (NY); On-site; USD 52,000 - 68,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver welcoming service, build trusted client relationships, and support branch operations in a fast-paced banking environment. You will educate clients about digital tools like Chase Mobile App and Chase.com, open new accounts, and provide ongoing service to meet financial goals.

The role emphasizes hospitality, seamless service, and collaboration with team members to ensure exceptional client experiences across Chase’s consumer banking services.

Qualifications

• High school diploma or GED required.
• Experience in client service is preferred.
• Ability to use digital banking platforms and self-service options.

Responsibilities

• Greet clients and manage lobby flow using a tablet and queue system.
• Open new accounts and service existing ones per policy.
• Educate clients on Chase digital tools and self-service options.
• Build relationships through attentive listening and product guidance.
• Assist branch operations and cash handling in line with policies.

Skills

Client relationship

Customer service

Communication skills

Teamwork

Problem solving

Learn quickly

Cash handling

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATM operations

Job description

Chase is seeking an Associate Banker to deliver welcoming service, build trusted client relationships, and support branch operations in a fast-paced banking environment. You will educate clients about digital tools like Chase Mobile App and Chase.com, open new accounts, and provide ongoing service to meet financial goals.

The role emphasizes hospitality, seamless service, and collaboration with team members to ensure exceptional client experiences across Chase’s consumer banking services.