Client Experience Banker

Aumni; Nashville (TN); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Job summary

Chase is seeking an Associate Banker in the United States to deliver welcoming, attentive service, open and service accounts, and guide clients through digital banking tools. You will build trusted relationships and help clients achieve their financial goals in a team-focused branch.

Key responsibilities include welcoming clients, facilitating account openings, and educating customers on Chase Mobile App, Chase.com, and ATMs, while ensuring compliance with all policies and regulations.

Qualifications

• Client service experience or comparable experience.
• Ability to quickly learn products, services, and procedures.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment and greet clients while managing lobby flow.
• Open new accounts and provide account servicing in compliance with policies.
• Educate clients on banking transactions and digital self-service options.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Handle branch operations and cash devices following bank procedures.

Skills

Client service experience

Trusted client relationships

Effective communication

Team collaboration

Product knowledge learning

Problem solving

Attention to detail

Education

High school diploma or GED equivalent

Job description

Chase is seeking an Associate Banker in the United States to deliver welcoming, attentive service, open and service accounts, and guide clients through digital banking tools. You will build trusted relationships and help clients achieve their financial goals in a team-focused branch.

Key responsibilities include welcoming clients, facilitating account openings, and educating customers on Chase Mobile App, Chase.com, and ATMs, while ensuring compliance with all policies and regulations.