Client Experience Banker

JPMorganChase; Webster Groves (MO); On-site; USD 42,000 - 66,000; Full time

Job summary

Chase is hiring an Associate Banker to deliver welcoming, client‑focused service and use our latest banking solutions to help customers achieve their financial goals in Webster Groves.

You will greet clients, open and service accounts, educate on Chase Mobile App and digital channels, and build trusted relationships with guidance from the branch team.

This role emphasizes high‑standard service, compliance with policies, and collaborating with colleagues to ensure exceptional experiences.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Greet clients and manage lobby with a tablet and scheduling.
• Open new accounts and maintain existing accounts per policy.
• Educate clients on day-to-day banking and digital tools (mobile app, online banking, ATMs).
• Build relationships by listening and advising on solutions with branch team.
• Handle branch operations and cash devices per policies.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Product knowledge

Education

High school diploma or GED

Job description

Chase is hiring an Associate Banker to deliver welcoming, client‑focused service and use our latest banking solutions to help customers achieve their financial goals in Webster Groves.

You will greet clients, open and service accounts, educate on Chase Mobile App and digital channels, and build trusted relationships with guidance from the branch team.

This role emphasizes high‑standard service, compliance with policies, and collaborating with colleagues to ensure exceptional experiences.