Client Experience Banker

Fairygodboss; Deptford Township (NJ); On-site; USD 52,000 - 76,000; Full time

Job summary

Chase is seeking an Associate Banker to welcome clients and deliver attentive service using the latest banking solutions and technology. You will build trusted relationships, share product knowledge, and help clients achieve their financial goals.

You will contribute to the branch's success by delivering exceptional client experiences, while adhering to policies and regulatory requirements in a collaborative team setting.

Qualifications

• Ability to put clients first and exceed expectations in a welcoming environment.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear, polite communication.
• Ability to resolve client issues with attention to detail.
• Ability to work with a team to deliver seamless service.

Responsibilities

• Greet clients and manage lobby traffic to create a welcoming environment.
• Open new accounts and service existing ones according to policies.
• Educate clients on mobile and online banking and self-service options.
• Build relationships by listening, asking questions, and sharing solutions.
• Handle branch operations including cash devices per bank procedures.

Skills

Client service

Relationship building

Communication

Team collaboration

Problem solving

Job description

Chase is seeking an Associate Banker to welcome clients and deliver attentive service using the latest banking solutions and technology. You will build trusted relationships, share product knowledge, and help clients achieve their financial goals.

You will contribute to the branch's success by delivering exceptional client experiences, while adhering to policies and regulatory requirements in a collaborative team setting.