Client Experience Banker – Service, Advice & Solutions

Fairygodboss; Kingman (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

Chase is seeking an Associate Banker to provide welcoming, customer-focused service and to help clients achieve their financial goals. You will greet clients, manage lobby flow with a tablet, open new accounts, and educate customers on digital banking tools.

You will build trusted relationships, listen actively, and collaborate with branch colleagues to deliver a seamless experience while handling branch operations safely and compliantly.

Qualifications

• Ability to put clients first and deliver attentive service.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear, polite communication.
• Ability to resolve client issues with attention to detail.
• Ability to elevate the client experience through teamwork.
• Ability to quickly learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed expectations with account servicing and opening new accounts.
• Educate clients on day-to-day banking and self-service options.
• Build relationships by listening, asking questions, and collaborating.
• Perform branch operations in line with bank policies and procedures.

Skills

Hospitality

Client relationships

Communication

Problem solving

Teamwork

Product knowledge

Job description

Chase is seeking an Associate Banker to provide welcoming, customer-focused service and to help clients achieve their financial goals. You will greet clients, manage lobby flow with a tablet, open new accounts, and educate customers on digital banking tools.

You will build trusted relationships, listen actively, and collaborate with branch colleagues to deliver a seamless experience while handling branch operations safely and compliantly.