Client Experience Banker

JPMorgan Chase & Co.; United States; On-site; USD 42,000 - 54,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker in our branch to deliver welcoming, attentive service and build trusted client relationships.

You will help clients achieve their financial goals by sharing knowledge of our banking solutions and digital tools, including Chase Mobile App, Chase.com, and ATMs. As part of a collaborative team, you will open new accounts, service existing ones, and ensure compliance with policies while providing a superior client experience through empathy and

Qualifications

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and understand their needs.
• Ability to resolve client issues with attention to detail.
• Ability to work collaboratively to deliver seamless service.

Responsibilities

• Greet clients, manage lobby, schedule meetings using tablet.
• Open new accounts and service existing ones while following policies.
• Assist with day-to-day banking and digital self-service tools.
• Listen actively, ask questions, show empathy, share product knowledge.
• Handle branch operations and cash devices per bank procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Product knowledge

Learning agility

Attention to detail

Education

High school diploma

Job description

JPMorgan Chase & Co. is seeking an Associate Banker in our branch to deliver welcoming, attentive service and build trusted client relationships.

You will help clients achieve their financial goals by sharing knowledge of our banking solutions and digital tools, including Chase Mobile App, Chase.com, and ATMs. As part of a collaborative team, you will open new accounts, service existing ones, and ensure compliance with policies while providing a superior client experience through empathy and