Client Experience Banker

JP Morgan Chase; Santa Rosa (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

JPMorganChase is seeking an Associate Banker to represent the Chase brand with hospitality, leveraging the latest banking solutions to deliver exceptional client experiences. You will build trusted relationships, share product knowledge, and help clients reach their financial goals.

The role emphasizes welcoming service, branch operations, and collaboration with team members to exceed client expectations and ensure regulatory compliance.

Qualifications

• Client service experience or comparable experience.
• Strong interpersonal and communication skills to greet clients and explain banking options.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby flow, and scheduling meetings.
• Provide account servicing, maintenance, and assist with opening new accounts while following policies and regulatory requirements.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.

Skills

Client service

Relationship building

Communication

Education

High school diploma or GED

Job description

JPMorganChase is seeking an Associate Banker to represent the Chase brand with hospitality, leveraging the latest banking solutions to deliver exceptional client experiences. You will build trusted relationships, share product knowledge, and help clients reach their financial goals.

The role emphasizes welcoming service, branch operations, and collaboration with team members to exceed client expectations and ensure regulatory compliance.