Client-Centric Banker: Relationship Building & Tech

JPMorgan Chase & Co.; Alden Manor (NY); On-site; USD 42,000 - 65,000; Full time

Job summary

JPMorgan Chase & Co. in New York seeks an Associate Banker to represent the Chase brand with hospitality, delivering client experiences using the latest banking solutions.

You will build trusted relationships, share product knowledge, and help clients achieve financial goals through attentive service. This role supports branch success by fostering a welcoming environment and strong teamwork.

Qualifications

• Client service experience or comparable experience.
• Ability to build trusted relationships.
• Ability to engage clients with clear, polite communication.
• Ability to quickly learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients as they enter the branch, managing lobby traffic and scheduling meetings.
• Exceed client expectations by servicing accounts and opening new accounts while following policies and regulatory requirements.
• Educate clients on day-to-day banking, including Chase Mobile App, Chase.com, and ATMs.
• Build meaningful relationships by listening, asking questions, and sharing product knowledge with the team.
• Perform branch operations and cash handling in line with bank policies.

Skills

Client service

Relationship building

Communication

Problem resolution

Team collaboration

Product knowledge

Technology adoption

Education

High school diploma

Job description

JPMorgan Chase & Co. in New York seeks an Associate Banker to represent the Chase brand with hospitality, delivering client experiences using the latest banking solutions.

You will build trusted relationships, share product knowledge, and help clients achieve financial goals through attentive service. This role supports branch success by fostering a welcoming environment and strong teamwork.