Client Experience Banker

JPMorgan Chase; Saint Helens (OR); On-site; USD 42,000 - 54,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch setting. You will greet clients, open accounts, and educate customers on digital banking tools while adhering to bank policies. You will work with the branch team to meet financial goals and ensure smooth operations.

The role emphasizes hospitality, product knowledge, and a proactive approach to helping clients achieve their financial objectives.

Qualifications

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear, polite communication.
• Ability to resolve client issues quickly with attention to detail.
• Ability to deliver seamless service through teamwork.

Responsibilities

• Create a welcoming environment by greeting clients as they enter the branch and manage lobby flow.
• Exceed client expectations by servicing accounts and opening new accounts in compliance with policy.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge with clients.
• Perform branch operations while following bank policies and procedures.

Skills

Client service

Relationship building

Communication skills

Team collaboration

Problem resolution

Adaptability

Education

High school diploma or GED equivalent

Job description

JPMorgan Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch setting. You will greet clients, open accounts, and educate customers on digital banking tools while adhering to bank policies. You will work with the branch team to meet financial goals and ensure smooth operations.

The role emphasizes hospitality, product knowledge, and a proactive approach to helping clients achieve their financial objectives.