Client Experience Banker

Next Frontier Capital; Rochester (MN); On-site; USD 42,000 - 65,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch setting. You will greet clients, open and service accounts, and help customers use mobile and online banking tools while ensuring adherence to bank policies.

The role emphasizes relationship-building, teamwork, and accurate cash handling. The position supports the Consumer & Community Banking division, with base compensation and benefits described during the hiring process.

Qualifications

• Experience delivering attentive, friendly service to clients.
• Ability to explain banking products clearly and accurately.
• Familiarity with branch policies and regulatory requirements.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Open new accounts and service existing ones while adhering to policies and procedures.
• Assist clients with day-to-day banking and digital self-service options.
• Build relationships by listening, asking questions, and partnering with team members.
• Perform branch operations, including cash handling and vault/ATM duties as needed.

Skills

Client service

Communication

Team collaboration

Learning agility

Cash handling

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch setting. You will greet clients, open and service accounts, and help customers use mobile and online banking tools while ensuring adherence to bank policies.

The role emphasizes relationship-building, teamwork, and accurate cash handling. The position supports the Consumer & Community Banking division, with base compensation and benefits described during the hiring process.