Client Experience Banker

Next Frontier Capital; Bullhead City (AZ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

On-site wellness centers

Retirement savings plan

Backup child-care

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker to deliver hospitality and client-focused service at the branch. You will greet clients, assist with account openings, and guide them through Chase digital tools to meet their financial goals.

Join a team that emphasizes relationship-building, regulatory compliance, and seamless branch operations while using modern banking technology to provide convenient, secure financial solutions.

Qualifications

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear, polite communication.
• Ability to resolve client issues quickly with attention to detail.
• Ability to elevate the client experience through teamwork and care.
• Ability to quickly and accurately learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new accounts in compliance with policies.
• Educate clients on day-to-day banking and digital self-service options (Chase Mobile App, Chase.com, ATMs).
• Build meaningful relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations and cash handling while adhering to bank policies and procedures.

Skills

Client service experience

Relationship building

Clear communication

Adaptability

Learn products quickly

Team collaboration

Attention to detail

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver hospitality and client-focused service at the branch. You will greet clients, assist with account openings, and guide them through Chase digital tools to meet their financial goals.

Join a team that emphasizes relationship-building, regulatory compliance, and seamless branch operations while using modern banking technology to provide convenient, secure financial solutions.