Client Experience Banker

JPMorganChase; Raleigh (NC); On-site; USD 42,000 - 60,000; Full time

Job summary

JPMorgan Chase in Raleigh, NC is seeking an Associate Banker to deliver welcoming, attentive service to clients and help them use Chase Mobile, Chase.com, and branch technology while building trusted relationships. You will open new accounts, assist with transactions, and educate clients on digital tools.

You will collaborate with branch teammates to meet financial goals, provide great service, and comply with policies and regulatory requirements.

Qualifications

• Client-first service mindset and relationship-building skills.
• Ability to communicate clearly and help clients with questions.
• Willingness to learn banking products and procedures.

Responsibilities

• Create a welcoming environment and greet clients as they enter the branch.
• Exceed expectations with account servicing, maintenance, and opening new accounts.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening, asking questions, and collaborating with teammates.
• Support branch operations and adhere to policies and procedures.

Skills

Client-first service

Trusted client relationships

Engaging communication

Issue resolution

Team collaboration

Product knowledge

Customer service experience

Education

High school diploma or GED

Job description

JPMorgan Chase in Raleigh, NC is seeking an Associate Banker to deliver welcoming, attentive service to clients and help them use Chase Mobile, Chase.com, and branch technology while building trusted relationships. You will open new accounts, assist with transactions, and educate clients on digital tools.

You will collaborate with branch teammates to meet financial goals, provide great service, and comply with policies and regulatory requirements.