Client Experience Banking Associate

JPMorgan Chase; Cambridge (MA); In loco; USD 36.000 - 56.000; Tempo pieno

Descrizione del lavoro

JPMorgan Chase is seeking an Associate Banker to deliver welcoming, high-quality service in our branch and to guide clients through everyday banking needs with Chase’s digital tools. You will help clients achieve their financial goals while representing the Chase brand with hospitality and integrity.

You will collaborate with branch teammates to open accounts, educate customers on mobile and online banking, and ensure accurate processing of transactions in a compliant environment.

Competenze

• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Mansioni

• Greet clients and manage lobby flow, check clients into the waiting queue, and schedule meetings.
• Open new accounts and service existing ones while complying with policies and regulatory requirements.
• Assist clients with day-to-day banking transactions and use self-service tools (Chase Mobile App/Chase.com/ATMs).
• Build relationships by listening, asking questions, and sharing product knowledge with the team to reach financial goals.
• Handle branch operations and cash devices in accordance with bank policies.

Conoscenze

Client service

Relationship building

Communication

Team collaboration

Attention to detail

Problem solving

Learning quickly

Formazione

High school diploma or GED

Descrizione del lavoro

JPMorgan Chase is seeking an Associate Banker to deliver welcoming, high-quality service in our branch and to guide clients through everyday banking needs with Chase’s digital tools. You will help clients achieve their financial goals while representing the Chase brand with hospitality and integrity.

You will collaborate with branch teammates to open accounts, educate customers on mobile and online banking, and ensure accurate processing of transactions in a compliant environment.