Client-First Banker: Relationship & Tech Solutions Expert

JPMorgan Chase & Co.; High Point (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

JPMorgan Chase & Co. in High Point, NC is seeking an Associate Banker to represent our brand with hospitality and provide cutting-edge financial technology solutions. You will help clients achieve their financial goals by delivering exceptional service and building trusted relationships.

The role emphasizes greeting clients, opening accounts, educating on Chase Mobile App and ATM usage, and collaborating with the branch team to ensure a seamless client experience.

Qualifications

• Client service experience or comparable experience.
• Ability to quickly and effectively resolve client issues with attention to detail.
• Ability to quickly and accurately learn products, services, and procedures.
• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships and engage clients.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them through lobby and meetings.
• Exceed client expectations by servicing accounts and opening new accounts while following policies.
• Educate clients on day-to-day banking and technology self-service options.
• Build relationships by listening, asking questions, and sharing product knowledge with the team.
• Perform branch operations including cash devices while adhering to bank policies.

Skills

Client service

Relationship building

Communication

Problem resolution

Team collaboration

Product knowledge

Education

High school diploma

Job description

JPMorgan Chase & Co. in High Point, NC is seeking an Associate Banker to represent our brand with hospitality and provide cutting-edge financial technology solutions. You will help clients achieve their financial goals by delivering exceptional service and building trusted relationships.

The role emphasizes greeting clients, opening accounts, educating on Chase Mobile App and ATM usage, and collaborating with the branch team to ensure a seamless client experience.